Sapient Automation is dedicated to customer satisfaction by providing carousels and VLMs that focus on quality and up time. We make a conscious decision not to value engineer our products to the point that increasing the unit’s downtime is an acceptable alternative. Sapient Automation was founded by industry leaders who saw how value engineering and reduced services aided the manufacturer, but hurt the customer. We are dedicated to creating a long term win-win solution. Simply, we put our money where our mouth is! By being the only organization that offers up to a 10 year warranty on specific models. No automation company has a better service offering than Sapient Automation. No one else comes close. We realize that an organization relies on our equipment to run reliably around the clock and for years. That is why we focus on redundancy, quality engineering, manufacturing, installation and service.